Everything you need to know before gifting a BG-X Series e-bike.

BG-X Series e-bikes are best suited for active grandparents who are comfortable riding a full-size, high-powered electric bike. Every rider should be able to balance, brake and confidently operate the controls before riding independently.

Each BG-X Series model offers a different combination of power, battery capacity and riding features. Consider the recipient’s height, riding experience, typical routes and desired performance when choosing. Compare the specifications on each model page or contact our support team for help.

The low-slung cruiser-style design provides an approachable riding position for many adults. Because dimensions may vary between models, we recommend checking the size chart and confirming the recipient’s height, balance and comfort level before ordering.

BG-X Series e-bikes combine wide cushioned seating, fat tires and suspension systems designed to reduce the impact of uneven roads. Exact comfort and suspension features vary by model, so please review the selected bike’s specifications before purchasing.

Depending on the model, BG-X Series e-bikes may include hydraulic disc brakes, headlights, taillights, turn signals and an easy-to-read display. Riders should always wear a properly fitted helmet, begin in a low-power setting and practice in a quiet area before riding on public roads.

Some assembly is required after delivery. Instructions and setup videos are available to guide you through the process. If the bike is a surprise gift, consider assembling and checking it beforehand—or asking a local bike shop to prepare it—so it is ready for the first ride.

Yes. Enter the recipient’s address as the shipping address during checkout. Tracking information will be sent by email once the bike leaves the warehouse. Please note that BIGNIU cannot deliver to P.O. Boxes or APO addresses.

Delivery time depends on the selected model, inventory, destination and carrier conditions. We recommend ordering early, especially if you would like time to assemble and inspect the bike before gifting it.

Eligible new bikes may be returned within 30 days of receipt. Return conditions apply, so keep the original packaging and avoid extended riding until the recipient has confirmed that the bike is right for them.

Eligible BG-X Series e-bikes include a limited warranty against qualifying manufacturing defects. Coverage and exclusions may vary, so please review the complete warranty terms before purchasing.

Our support team can help you compare BG-X Series models, confirm rider fit and check delivery details before you order.

Give them more than a gift—give them another reason to get out and enjoy the day.

The BIGNIU Grandparents Day event runs from September 8 through September 13. Don’t miss this limited-time opportunity to choose a BG-X Series e-bike for someone special.